Monday, April 24, 2017

Fair Housing Discrimination and Harassment Regulations Could Apply to HOAs!

With HOA homeowners—some matters can be contentious—and the board is often the target.  But what if the dispute is between neighbors? Can’t the HOA just stay out of it?  

That depends. The HOA may need to act.  Here’s why:  Recent FHA regulations from HUD RIN 2529-AA94 have made it potentially easier to prosecute for harassment in a housing context.

Two respected Dallas attorneys who specialize in HOA matters have provided the following informative blog article to help association boards avoid potential pitfalls by keeping harassment in housing on your radar.

 Association Liability for Third Party Harassment


Superheroes are a relatively new cultural phenomenon, usually consisting of an individual possessing superhuman abilities and using that power to fight crime and protect the public from evil. The Department of Housing and Urban Development, or “HUD,” revised its fair housing regulations to address discriminatory harassment in housing practices. Those revisions impose liability upon persons and entities who fail to act as a “superhero” by stepping in to stop “evil” discriminatory harassment by a third party where the person/entity possesses the “superpower” to do so.


24 CFR 100.600(a)(2) defines “hostile environment harassment” as:

“unwelcome conduct that is sufficiently severe or pervasive as to interfere with: The availability, sale, rental, or use or enjoyment of a dwelling; the terms, conditions, or privileges of the sale or rental, or the provision or enjoyment of services or facilities in connection therewith; or the availability, terms, or conditions of a residential real estate-related transaction.”

The harassment must be based upon race, color, religion, sex, handicap, familial status or national origin. Discrimination occurs where the harassment causes the person to vacate the dwelling, to abandon efforts to reside in the dwelling, or has the effect of denying or limiting services in connection with the sale or rental of a dwelling. For example, if such harassment causes a resident to cease using the community pool to avoid the harassment, it may rise to the level of discrimination under the fair housing regulations as it denies or limits services to that resident.

Section 100.7 imposes direct liability on a person/entity for, among other things, failing to take prompt action to correct a discriminatory housing practice (including hostile environment harassment) where the person knew or should have known of the conduct by (i) that person’s employee/agent or (ii) a third-party where the person had the power to correct it.

If a resident is subjected to severe or pervasive harassment on the basis of one of the protected classes above (such as race), an association could be liable for failing to address the discrimination if the association knew or should have known of the conduct. The association’s liability is rather clear where the discrimination is created by the association’s employee or agent, such as the association’s property manager. In that instance, the association has the power to fire the employee or change property managers/the property management company. However, under the new HUD regulations, the association could also be liable for harassment by a third party, unrelated to the association, but only if the association had the power to take corrective action.

When might an association have the power to take corrective action against a resident for such discrimination? In responding to public commentary, HUD recognized that associations generally have the power to take corrective action by imposing the penalties authorized by the governing documents or legal authority. HUD notes that the new regulations “merely require] the community association to take whatever actions it legally can take to end the harassing conduct.”

Some associations have regulations that dictate “community etiquette,” such as rules that specifically prohibit harassment of directors, officers and other residents. In those instances, the association arguably has the power to take corrective action, in that the association has the power to treat harassment as a violation of the restrictive covenants. It is less clear whether an association has the power to correct the discrimination when the restrictive covenants merely prohibit “nuisances” and “annoyances.” Based upon HUD’s commentary, if the governing documents are completely silent as to any restrictions on behavior of residents, it appears the association has no power to act on hostile environment harassment.

Nearly all associations have encountered some version of a neighbor-to-neighbor dispute. These disputes rarely rise to a level of hostility that could be described as harassment, and even fewer involve “hate speech” and similar actions. However, these situations unfortunately do occur. Associations should treat any reports of harassment based upon a protected class seriously, even more so in light of the new HUD regulations and the potential for liability for those third party actions.

Investigate complaints of harassment to determine if the harassment may be discriminatory in nature. If such harassment is so severe and pervasive as to create a hostile environment for the targeted resident, the association should take any and all action authorized by its governing documents to stop the harassment. If the association fails to act where it had the power to do so, the association could be subjected to liability under the federal Fair Housing Act for third party harassment.

Thanks to our expert contributors for sharing this blog article.


Dean A. Riddle is the founding shareholder of Riddle and Williams, P.C.  and concentrates his practice on community association law and commercial litigation.  He provides legal services to property owners’ associations, their board of directors, and developers in all types of legal matters.  






A graduate of the SMU law school, Julie Dupont joined Riddle and Williams, P.C. in 2006 and practices law related to property owners’ associations.

Thursday, November 10, 2016

Supply and Demand Drive Home Costs in North Texas

Dallas Market Ranked #1 in Real Estate Sales

The Dallas Morning News has reported that DFW home prices have risen more than 40 percent in the last four years.  The median price of a new house sold in DFW in 3QA 2016  rose to $336,381.  Labor shortages have added more than $4,00 to the price of a new house due to delays in construction, shortages of skilled labor and higher costs for materials.

Prices for pre-owned homes in North Texas were up 12 percent in September, the biggest yearover year gain in 2016.  Among other statistics tracked by realtors, it took less than 40 days on the market to sell a house.  A chief economist with the Real Estate Center said new listings enter the MLM as pending sales rather than active listings.


A recent report by the Urban Land Institute (ULI) ranked Dallas as the #1 real estate market in the U.S.  in 2016.

Friday, August 12, 2016

Service Is in His DNA


Association Board member and former board president  Dr. Bill Jenkins has capped a career of service to others as a volunteer and leader in his community.  A recent cover article in the Colleyville Charm community magazine features his family and recaps his career in education, during which he served in numerous leadership roles.  He has served on the Broughton Maintenance Association board in Colleyville for several years.
 
A natural leader and people-person, he has been generous to give a talk about his leadership insights to CMA’s professional staff in the Mid Cities region office  Like many association leaders, he draws on a wealth of life and work experiences to help his community. Thanks to Dr. Jenkins and other volunteers who make a lifelong commitment to giving back.

Click here to download the article.

Friday, April 15, 2016

HOAs Respond to Extensive Storm Damage

Storm season has arrived early and often in North Texas.  If your homeowners are hit with extensive damage, your Board of Directors or ACC Committee should consider making some special allowances for homeowners faced with damage repairs.

For example, one board has waived ACC submissions for external paint repairs  as long as the paint is replaced with the same color. Some ACC committees have convened a special team to review and act upon storm related damage applications within 1-2 business days.  Notification has been sent to owners on how to flag applications as STORM DAMAGE and submit documents for review.

Another association sent a letter to owners outlining a temporary suspension of violations, such as:

The violations are being suspended for 120 days for the following: 
  • Roof/shingles (damaged/missing)
  • Fascia/Soffit damage
  • Chimney damage
  • Shutters
  • Windows/Window frames
  • Fence damage
  • Garage doors
  • Exterior light fixtures
  • Solar panels
  • Most exterior damage, except for weeds


The requirements waived for ACC requests are for the following: 
  • The shingle type/color doesn’t change
  • Replaced shutters are the same type/color
  • Front doors are the same color
  • The fence height/material remains the same
If it is a new fence and you are staining it, the ACC request for staining is waived if the following pre-approved stains are used: (Be specific about what is allowed!)
  1. Olympic (http://www.olympic.com/color/stain-color-and-finish)
    a. Clears (any)
    b.  Toners: Cedar Natural tone, Honey Gold
    c.  Semi-Transparent: Cedar Naturaltone 716; Sierra 700 Naturaltone; Fir/Pine 718; Olive Brown  Light Oak 909. 
  2.  Cabot (http://www.cabotstain.com/colors-and-finishes/families/Semi-Transparent-Colors.html) a.   Semi-Transparent: Desert Sands, Cavalry New Cedar, Frontier Bark Mulch 
  3.  Behr (http://www.behr.com/consumer/colors/stain) (Select Semi-Transparent or Transparent, click on color and it gives you name/number to the left)
    a. Semi-Transparent: Cedar ST-146; Cedar Naturaltone ST-533
    b. Transparent: Cedar Naturaltone 501/401; Golden Honey T-170, Chocolate T-129; Natural Sequoia T-172

Spring storm events, whether rain and flooding, hail, high winds, or tornadoes, require weeks and months of work and recovery to restore the community.  It's an opportunity to build good will with neighbors and address these, and other service outage and damage events in your community's disaster recovery plan.

Contact your association manager for assistance to plan and communicate a timely response to storms and emergencies in your community.

Wednesday, January 20, 2016

Thank you and Happy New Year!

Dear Board Member:
Thank you for your support in 2015!  As we kick off the new year, we'd like to share some highlights of valuable time-saving services CMA offered last year.  We hope your association enjoyed these benefits. 

What better way than a Top 10 Countdown!
10
Real-time viewing of violations and inspection photos for owners. (Compliance coordinators now employ iPads).
9
Increased use of our e-voting offering, to improve owner participation in board elections and involvement in community decision-making. (A 62% increase over 2014).
8
Expanded Customer Care staff, which now includes three bilingual representatives.

7
Introduced tracking of common area inspections through internal work orders, to record issues, oversee repairs and allow historical reporting.
6
More use of e-statements by owners, thus saving associations the cost of printing and postage.
5  
New user-friendly print community information booklets and online e-booklets for new owners. Owners have convenient access to more online association information and more electronic forms.

4 
New online tutorial videos to help owners pay online, submit ACCs, view violations and account information and use other online services.
3
More affordable solutions for shared-screen and audio-video conferencing needs, such as board meetings. (Texas statute now allows video-conferencing for HOA open meetings).

2
Improved communications through Board Tasks. This online tool enables and captures manager and board communications on a centralized, secure server (no more searching through old e-mails)!

1
Better than 99% client retention among our associations!

If you would like additional information on any of these services, please contact your Property Manager!

Happy New Year!


Your CMA Management Team

Thursday, August 6, 2015

Texas Ranks Third in Number of HOAs

The number of community associations in the United States grew from 10,000 in 1970 and 222,500 in 2000 to 333,600 in 2014, according to a new report published by Community Association Institute (CAI). While final 2015 data is not yet available, CAI estimates the year will end with between 336,000 and 338,000 associations.

An estimated 66.7 million Americans—20.7 percent of the U.S. population in 2014—lived in common-interest communities, including homeowners associations, condominium communities and cooperatives, according to CAI’s National and State Statistical Review for 2014. Homeowners associations account for 51 to 55 percent of the 333,600 associations, with condominiums representing 42 to 45 percent and cooperatives 3 to 4 percent.
To read more about CAI's facts about associations, click here. 

CMA manages more than 200 of the premier community associations in Texas.  

TOP TEN STATES, 2014


Associations
Residents
Florida
47,100
7.9 million
California
43,300
7.2 million
Texas
19,400
3.2 million
Illinois
18, 250
3.0 million
North Carolina
13,600
2.3 million
New York
13,400
2.2 million
Massachusetts
12,000
2.0 million
Georgia
10,200
1.7 million
Washington state
10,200
1.7 million
Arizona
9,250
1.5 million

Monday, May 11, 2015

Two CMA Managers Make the Cut for Manager of the Year

Two CMA association managers have earned the distinction of placing in the Top Ten finalists for the Community Association Manager of the Year. The annual award is sponsored by Association Reserve and other service providers to community associations. Winners are recognized at the national Industry conference of the Community Association Institute.

Alice McKee
Alice McKee, previously a CMA association manager in its Allen Region, placed in the top echelon for Portfolio Managers. In other career accomplishments, she recently earned the PCAM professional designation, the highest certification in the community association industry. She was recently promoted to assume the role of on-site manager of Heritage Lakes Community Association in Frisco.  Ali joined CMA in 2007.

Michael Lesku came to CMA in 2007 to serve as a Portfolio Manager in the Allen region before being promoted to On-site Manager of Stonebridge Ranch Community Association.  The master planned community of more than 9,000 homes in McKinney has seen the association budget increase to more $7 million in 2015. He placed as a top ten finalist among On-site Managers nationally.Mike also recently was awarded the PCAM certification.  (See the related article on PCAM designees)

Finalists for Manager of the Year are selected from nomination essays and recommendations from clients, supervisors and others with whom they serve professionally.

Michael Lesku
“Mike brings a wealth of experience to Stonebridge Ranch Community Association, and I have been frequently amazed at the encyclopedic knowledge he has of all areas of association management and leadership,” said Richard Macfee, Treasurer on the Board of Directors, in his recommendation.   “He is a trusted resource for the board and is a major reason that the board has functioned as smoothly and efficiently over the past 7 years that I have been on the board. The consummate professional, he is meticulous in his research and attention to detail in planning and budget skills.”

Lisa Swan, Board Treasurer of Parker Lakes Estates HOA wrote:  “Alice has done an exemplary job as the manager of Parker Lakes Estates HOA and has surpassed the knowledge, experience and customer service that I have experienced (previously).” 

“Alice has a very positive, optimistic and professional approach to all of her communications, which helps the board resolve homeowner issues quickly and efficiently.  She has exceeded my expectations of a property manager,” said Swan.