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| Copyright Photo Courtesy of Hometown/Arcadia |
The HomeTown HOA Annual Meeting was unlike anything CMA had undertaken for a community. A major goal was to create interaction among neighbors. Typically at annual meetings, most owners walk in with their spouse or neighbor, sign in at the sign in table, and then go straight to their seat with said spouse or neighbor. They may talk with this person until the meeting starts, and then walk straight out when the meeting concludes.
Board President Sean McGaughey came to us about two months
before the meeting and laid out his vision for some activities he would like to
see. His vision was to set up tables around the perimeter of the room for
each of their 12-15 active committees so volunteers for each group would stand
behind each table and meet owners. CMA staff arrived early to ensure proper
setup, and also manned a Customer Service table.
When owners first entered and signed in at the registration
table, they were given a card and asked to circulate among the tables, meet the
volunteers, and get their card stamped at each table to show they made the
rounds. Once they had visited all the tables and collected all the
stamps, they turned their stamped card in for entry into a raffle. At least
80-90% of the owners visited the tables so the goal of creating more
interaction was achieved. The owners seemed engaged and the meeting moved
forward with good energy.
The CMA team pulled together in an effort to exceed the
expectations and requests from the Board.
Contributing CMA’ers from Mid Cities were Lois Bray, Barbara
Legan, Kay Martin, Alicia Winters, Christine Wohler, and James Barricklow. CMA Customer
Care Supervisor Mary Beth Hays came from Corporate to help owners sign up for a
log-in to the website at the CMA Customer Service table. Owners could also sign up online to receive paperless
e-statements.
Board President Sean McGaughey presided and showed the CMA
video, “Because we Care,” which is featured on the compnay's homepage. Sean believes its captures the spirit of the management company and wanted to share the message about
CMA’s teamwork and appreciation of clients with fellow owners.
